FY24 A.I. Contract Administration: When things go wrong

Only available as part of a package

We sometimes encounter problems with vendors during a contract. These can be performance issues or things that might be beyond vendor control like a supply chain breakdown. We will review some best practices and recommendations for avoiding contract problems and vendor disputes and to remedy disputes on contracts created through a Chapter 30B procurement process.

Neil Cohen

Director of the Regulatory and Compliance Division

Massachusetts Office of the Inspector General

Neil has a master’s degree in public administration from Columbia University and holds several professional certifications including Certified Fraud Examiner (CFE) and Certified Inspector General. He is also a Massachusetts Certified Public Purchasing Official (MCPPO) Neil has more than 36 years of public sector experience, including nearly 30 years with the Massachusetts Office of the Inspector General. Since 2018 he has managed the Office’s training and compliance functions. Previously, he co-managed the Office’s investigations division. Neil is also an adjunct faculty member at Clark University and UMass Lowell and is a frequent guest presenter in academia and for professional organizations. Neil also volunteers for the AARP’s Fraud Watch Network.